How We Are Responding to COVID-19

VACCINE UPDATES:

  • To all families and friends, please CLICK HERE for the most updated information on the Long Term Care Vaccination Rollout.

Since the outbreak of COVID-19, we have employed a number of measures recommended by the NYS Department of Health (DOH) and the Centers for Disease Control and Prevention (CDC) to best protect the health and safety of our staff and residents:

  • Visitation Policy: Visitation is currently open at Crown Heights Center. Our visiting hours are 11am-5pm, Monday thru FridayBefore scheduling a visit, please read the below protocol. To book an appointment please call 404-933-7578.
  • In accordance with the most recent DOH guidance on visitation issued on 1/12/22, King David Center will require all visitors and vendors to present a Negative COVID Test that was conducted one day prior to visitation for antigen tests and two days prior to visitation for NAAT (e.g. PCR) tests. All visitors may use either NAAT testing or antigen testing. 
     
    Visitors must also wear a surgical mask as opposed to a cloth one in order to enter the facility. If you do not have a surgical mask, one will be provided to you. We thank you for your continued understanding and cooperation.
  • To all families and friends, please CLICK HERE for the most updated information on the Long Term Care Vaccination Rollout.
  • Pandemic Emergency Plan (PEP)
  • Wearing a face mask: All healthcare personnel and other facility staff shall wear a face mask and maintain infection control and social distancing protocols.
  • Non-emergency offsite appointments: Non-emergency offsite appointments and out on pass can be accommodated in certain circumstances with the understanding of the Covid-19 risks associated with outside exposure.
  • Health check/screening: All individuals are screened upon entrance to the facility by answering designated questions on the Advanced Entry kiosk and a physical temperature check. Any adverse response or temperature reading will be addressed accordingly.

Our Data

Number of COVID-19 Positive Residents in the last 24 Hours0
Number of Covid-19 Positive Resident Deaths within the last 24 hours0

All staff members are either fully vaccinated or partially vaccinated

All residents and staff are tested for Covid-19 based on the most up to date guidance from the New York State Department of Health.

For more information, please visit the following websites:

How to Connect With Your Loved One

You can call our main number at (718) 467-7300 and ask to be transferred to your loved ones landline or  email us at customerservice@allurecare.com with the subject line Schedule a Call and we will arrange a call is placed from the residents’ room. Please make sure to include the name of the facility in the body of your email.

To contact other staff members, please call our main number at (718) 467-7300 and  listen closely to the menu options on the facility call tree for specific departments, or you can send inquiries to customerservice@allurecare.com with the facility name in the subject of the email.

Alternatively, you can email us at customerservice@allurecare.com with the subject line Schedule a Call. Please make sure to include the name of the facility in the body of your email.

To contact other staff members, please listen closely to the menu options on the facility call tree for specific departments, or you can send inquiries to customerservice@allurecare.com with the facility name in the subject of the email.

How to Get Up-to-Date Facility Information

Please check back on our website and social media channels for regular updates. If you would like to be added to our email list, please send an email to customerservice@allurecare.com with the facility name that you would like to be added to. Please use the subject line Add to Email List.

How Can I Help?

First and foremost, do everything you can to keep yourself and others safe and healthy. Follow social distancing guidelines, clean your hands often, and stay home if it all possible — especially if you are sick.

Otherwise, spread some kindness! Cards, notes, or some heartfelt words of appreciation are always welcomed to help brighten our residents’ and staff’s days.